What you will learn:

• How robotic process automation (RPA) combines artificial intelligence (AI) and machine learning (ML) to complete high volume repetitive tasks that humans find tedious, with no coding required.

• How RPA automates mundane tasks which free people up to do the parts of their jobs they enjoy and excel at, which software can’t do. This improves job satisfaction and efficiency. In the specific case of healthcare workers, it enables them to spend time with patients instead of on paperwork, which has been particularly important during COVID-19.
  
  
• How RPA is uniquely suited to tackle some of healthcare’s biggest digital challenges around labor-intensive data entry. In the future, it could be used to smooth out patients’ interactions with their healthcare systems, and coding used for billing.